April 23, 2008   Melissa Strano of Springfield, VA writes:

I received it yesterday and it looks so great. I love it and I know my husband will too. I will send picture soon ... I also love the Bi-plane I can't get over how great the whole thing looks. I don't want to wait till Sunday to give it to him.

Thanks again,
Melissa

April 22, 2008   Kimberly Dallas of North Canton, OH writes:

Thanks Vicki
The package arrived just now—looks great (2:20 pm Tuesday).  The package was opened but it looks like the parts are all here.  UPS called late yesterday afternoon to let me know they put the package on the wrong truck, and then had duplicated the tracking number with an item in New Philly Ohio.  (JUST AN FYI) So basically people in New Philly got the package on their back door and sent it to me.  
We love the way the banister looks, hope to have it up before leaving for NYC.
We will definitely look forward to future business together.  
Kim Dallas
 

March 25, 2008   Robin Grimm of McKinnleyville, CA writes:

February 27, 2008    Jeanie Unger of Oberlin, KS writes:

February 22, 2008    Darlene Gates of Bridgeton, NJ writes:

Dear Vicki,
The handrail is delivered and is just lovely.  It fits perfectly and, I must tell you, the faint whiff of the charcoal furnace brings back such pleasant memories of the many east coast colonial forges we have visited from time to time.
Thank-you, Darlene Gates

January 25, 2008     Connie Meredith of Bandera, TX writes:

Dear Vicki,
I just got my Kokopelli hook, and it's wonderful!  Thanks so much it will finish off my bathroom perfectly!
Connie M

January 23, 2008     Kyile Marshall of Alpharetta, GA writes:

January 14, 2008     Elaine Dopp of Walled Lake, MI writes:

The towel and tissue holder were beautiful.  My daughter was very happy.  Thank you so much.
Elaine Dopp

May 2, 2007    Lynn Arbuckle of Chandler, AZ writes:

Hello Vicki-  Rod received Friday.  Excellent construction.  Very closely matches our others.  Thank your crew.    Regards,   Lynn

April 19, 2007  Susanne of Hawaii writes:

April 10, 2007  Judy Reynolds of Maryland writes:

Vickie, 

Of course, you can use my email as a testimonial on your website.  My husband put the silhouette in the area where we wanted it and it is the first thing you see when you enter our home.  Again we just really love it. 

Thanks and have a great day.  Judy Reynolds

April 6, 2007   Judy Reynolds of Maryland writes:

Vickie, 

I just wanted to let you know that we received the Woodlands 2 Silhouette yesterday and are so happy with it.  It turned out beautiful and we are just so pleased.  Thank you so much. 

My husband wanted me to ask you if you have a catalog of items you produce.  Also we want to get a wrought iron mirror made to go above the silhouette but needs to be a smaller size than what is on your website.  I know the website stated that you can custom make mirrors to our specifications. 

I will let you know exactly what sizing we are looking at and you can give us a quote. 

Again thank you so much.  We really love the silhouette. 

Regards and have a great weekend.  Judy Reynolds

March 27, 2007   Lee Jeffers of Milford, NH writes: 

Hello,
I received the brackets last week and they are installed. They look awesome. Thanks so much for a quality product and speedy service.  

Best Regards,
Lee Patrick Jeffers

March 1, 2007     Marilyn Gelfand of Bell Harbor, NY writes:

Just wanted to let you know that we got both installed and they fit and look beautiful.  So, all we need is the glass shelf replacement.  Thanks again for everything.  We'll try to send you some pictures if they come out good.  Marilyn

She sent us photos of the glass shelf unit and the liquid soap dispenser after they had been installed.  These items may be seen on our Spring Leaf towel bar pages.

October 6, 2006     Ann Stamps of Long Beach, MS writes:

Hi, Vicki

The curtain brackets are perfect.  Thank you so much for the super service.  The brackets, the new little boy, and the grandparents all arrived in Dallas about the same time!

Gotta get to work on the curtains now.

Thank you, Ann Stamps

March 8, 2004     Deborah Downing of Fitchburg, Massachusetts writhes:

Hey Vicki,

Just to let you know I received my order and I am extremely happy and cannot wait to put it in my bathroom!  Thank you so much for being prompt, your product is great!

Thanks again..........Deborah Downing

January 5, 2004    Dr. Ken Franklin of Vicks burg, Michigan writes:

Well, Vicki, Terri was absolutely overjoyed at the sign.  It is proudly installed by our front entrance. 

You can see a picture at homepage.mac.com/drkenfp under the "our home" pictures. 

Thank you once again!  I tell all my friends about you!

God bless,   Ken Franklin

December 12, 2003    Mark Cherchio of Camillus, New York writes:

You have no idea how helpful you have been in this whole process.  Thank-you Vicki for all your help and to those who worded on making the brackets for me.  Please forward to me the tracking number for UPS so that I can see when to expect delivery!!

Have a great holiday season!!!  I will definitely recommend your company to everyone I know!

Sincerely, Mark Cherchio

We made custom curtain hangers for Mr. Cherchio, following his design and measurements.  These brackets can be seen in the curtain hardware section of our website. 

May 18, 2003   Steve Davison writes:

Vicki,

Got the brackets on Sat. and they have been installed again..........they are PERFECT!!!!!!!!  Thanks for correcting the problem and reimbursing the postage for us.  It's been a pleasure doing business with you!!  We will be in touch in the future when we are ready to order more products.

the Davisons

The Davisons bought custom arrow curtain rods from us in the heavy 3/4" round rod.  We neglected to double check how the rods fit the brackets and so the rods would not sit as snugly as they should have.  We paid to have the brackets mailed back to us and fixed them.

March 17, 2003    Elizabeth Kallus of LaGrange, Texas writes:

Howdy from Texas!

I received the shipment today in perfect condition.  Thanks for packaging the shipment so well with the 1/2" bubble wrap and the heavy duty "egg" cartons. 

The arrow design standing toilet tissue holder and hand towel holder are great!  Can't wait to put up the 24" towel bar!  The craftsmanship is wonderful and the rust color we chose is also perfect with our decor!

Thank-you again!

Sincerely,  Elizabeth Kallus

When we asked Ms. Kallus if we could use her email on our testimonials page, she sent us the following note:

March 18, 2003

Absolutely.  We would be honored.  OF all the items we have purchased from internet sites, yours is the most carefully detailed, the best packaged and the best made with attention to every detail.  Pride in workmanship is clearly important to you as well as customer satisfaction.  It's so nice to know that there are still craftsmen out there who are truly quality oriented.  Thanks again so much.

Warm regards.

Liz Kallus   Luke Brett Berube, Ph.D

March 10, 2003    Carolyn Farlow of Round Rock, Texas writes:

Vicki,
We got the order this evening, WOW!  We are impressed with the work and
will be ordering again....will it be ok to send the $.82 cents when we do
order again?
Thanks again for doing such nice work!
Carolyn Farlow

March 6, 2003    Diana Tyler of Park City, Utah writes:

Hi Vicky,

I've been meaning to drop you a line and let you know how happy I am with the sign that you guys made for me.  I think it looks awesome!  My dad arrives in town tonight and I cannot wait to give it to him.  I will definitely recommend you to anyone I know that needs similar work done.

Thank you very much!   Diana Tyler

Ms. Tyler ordered the Lucky Miner Saloon sign for her father.  

January 16, 2003   Suzanne Roberts of Dallas, Texas writes:

Vicki,

The sconces arrived this afternoon and I must tell you how pleased I am with them.  The globes you chose are just perfect.  I'll have the electrician out to install the sconces the first of the week and will let you know if there are any difficulties.  I would assume not.  Please feel free to use my name as a "satisfied customer."  To receive a product somewhat sight unseen...the photos do not really do them justice...and to be this pleased is great.

Thanks.

Suzanne

January 15, 2003   Beth Giganti of Stevenson Ranch, California writes:

Vicki -

I just received my grape leaf towel bar (the shorter version) and it is beautiful, just perfect.  Thank-you so much for having such awesome customer service!

Beth Giganti

Ms. Giganti originally ordered an 18" grape leaf towel bar but when she received it, it was too long for her available space.  She returned it to us and we made this shorter version for her.  In this case, we twisted lighter weight round rod rather than using the heavier rod that we normally use because with the shorter length, the heavier bar overpowered the leaves. 

December 21, 2002   Janice Caselli of Marrietta, Georgia writes:

Dear Vicki,

I hope that Mark gave you the message that Mark and Karen Krasner have received the sign and it LOOKS WONDERFUL!

I called on Friday to say, "THANKS!" and spoke with Mark.  The workmanship is excellent and most important it arrived in time for Christmas!  

Also today I received a NICKEL from you.  You could have kept that for the effort it took to get the sign out in time.

Thanks again from a VERY SATISFIED CUSTOMER!

JANICE CASELLI

December 18, 2002   Nancy Hawkins of Chicago, Illinois writes:

 Vicki/Mark,

I wanted to drop you a note and thank you so much for re-designing the motorcycle hook for me.  I love the way it turned out and am certain it will make a great gift.

I really appreciate your patience and wanted you to know how nice it is to work with people who stand behind their work.

Have a wonderful holiday!

Nancy Hawkins

December 17, 2002   Sheila O'Brien of Springfield, Virginia writes:

Dear Vicki

Thank you for the stocking hangers.  They look beautiful on my fireplace and will definitely hold a full stocking.  I appreciate the quick turnaround and your ability to design such an attractive but functional stocking hanger based on our phone conversation.

Sheila O'Brien 

December 7, 2002    Kathy Misener of Las Vegas, Nevada writes:

Dear Vicki;   I just wanted to take this moment and let you know I received the cactus lamp yesterday.  IT IS PERFECT!!!!!  I love it.  And I am having a hard time letting it go to my friend :).  The needles (which you can't see in the picture) are the cutest!  Again, Thank you and wrought iron solutions for a quality product.  I well be sending out the remaining balance to you today.  Thanks!  Kathy Misener

November 7, 2002   Pam Ruggirello of Clarkston, Michigan writes:

Dear Vicki!

I just wanted to thank you for helping me out by rushing my order.  I received it at 12:00 pm today.  The pieces are beautiful and my husband is on his way home right now to put them up before my parents get here at 3 pm!!  Thank you so much for all your help.

A sincerely satisfied customer,

Pam Rugglirello 

November 6, 2002    Jessica S. of Mount Juliet, Tennessee writes: 

Vicki,

I just received my order. I am SO delighted. The switch plate covers
look even better in person. I must say that I did have some concerns
ordering from a company I had never heard of, but this process could not
have been easier and more pleasant.

And the refund check for the shipping charges? Unheard of these days!

Do you add new products to your site? I am looking for a some wall
sconces to hold a candle with the Texas star somehow incorporated. 

In any case I will check your site often to see if you've added some
new stuff. 

Thanks again, have a great day.

Jessica  
A very satisfied customer.
  

August 19, 2002     Robert Truchon of Finksburg, Maryland, writes:

Dear Vicki,

I wanted to let you know that the work you did to the saw blade looks fantastic.  After visiting your website and seeing all the other custom work you had done, all I did was specify a moose to which you suggested adding grasses and what I got in return was a masterpiece.  My wife loves it and has hung it prominently on the living room wall of our cabin.

The next project I need to have done is a set of fireplace tools.  I notice you had a horse head set and that got me to thinking.  This may be far fetched but do you think it is possible to have a set made with moose heads, antlers and all (I also saw a freestanding moose you have on your sale page), that will still be utilitarian?

Thanks for everything.    Robert Truchon

Mr. Truchon sent us his own saw blade to be cut and it can be seen on our Custom Orders 3 page.  Our answer to his question about the moose fireplace tools was a resounding "Yes!"  We have also suggested to him a moose antler (made of metal) wood rack.

July 19, 2002     Colleen Stayman of Cougar Mountain Cedar Homes in Seeley Lake, MT writes:

Hi,

I am Colleen Stayman of 'Cougar Mountain Cedar Homes' located in Seeley Lake, MT.  I want to take a moment to say a HUGE thanks.  The towel bars, toilet tissue hangers, and hooks that you made for us in the trees and bears are beautiful!  They arrived on the 9th just like we discussed and whoever did the packing - thanks to you - everything arrived in perfect condition.  You even thought of the drywall fasteners and had them pre-painted - that was great!

We have received many compliments on these accessories, as they are located in a 'Cougar Mountain Cedar Home' model that is for sale here on the golf course in Seeley Lake.

Thanks again so much,

We look forward to using your products again!

Colleen Stayman

May 31, 2002     Diane Wells of Maryville, Tennessee writes:

HI!
I received the brackets yesterday, and they are WONDERFUL! Thank you so 
very much for working with me, and making them like I wanted. I am just 
thrilled. I will surely tell anyone who needs a smith, to check you guys 
out. Peace, and much thanks again, Diane Wells

Mar. 12, 2002    Susan Frost of Pawhuska, Oklahoma writes:

Thank You So Much!   I love the shelf/towel bar, it is just perfect.  Both are going to look great!  I do have one question, what size bulb does the light fixture use?  I couldn't find it anywhere on the instructions or packaging.  Thank you again and I am sure I will be ordering more of your wonderful work.

Susan Frost

A note from us:  The light fixtures take a maximum of a 60 watt bulb.

Dec. 1, 2001   Susan Laun of Lake City, Pennsylvania writes:

 Vicki and Mark,

    I know I called yesterday, but I just wanted to put this in writing.  The stocking hangers you made to my design arrived yesterday, and they are perfect!  The detail in the cut-outs is wonderful, and overall, they are better than I ever imagined!  You reproduced my sketches with remarkable accuracy and detail.  I'm thrilled!

    Thank-you very much!

     Susan Laun

 Paula Rock of Apache Junction, Arizona writes:

Dear Vicki,

    I  received the order yesterday, and can't tell you how happy I am with the switchplate and receptacle covers!!!  They have put the finishing touches to my little wild west kitchen.  Thank-you so much.  I will certainly recommend your products to all of my friends who are looking for wrought iron ideas.

                                                            Sincerely,

                                                            P. Rock, Apache Junction, AZ.

  Dawn Morris of Clearville, Pennsylvania writes:

 Vicki, I received the Turkey Hose holders and am so pleased with them that I want to order another one.  Can you take care of it?  You probably have all my info on file, do you not?   Thanks, Dawn Morris

 Jack Feiden of Wichita, Kansas writes: 

New towel bar arrived this afternoon. PERFECT!! Fits like a glove.  Really appreciate your responsiveness to our problem.

They set off our newly remodeled bathroom just right. Not bad for people that don't have horses, cattle, etc.;  just a like for the country and the west!

We would be happy to say a good word for you if you ever feel it would be helpful.

Jack Feiden

  Ann Gohorel of Delhi, New York writes:

Thank you so much for my beautiful curlicue towel bar and leaf paper towel holder .. they are truly works of art.   I couldn't be happier.   

  Sara Hendrix of Dallas, Texas and Red River, New Mexico writes:

Vicki & Mark:
Just wanted to give you some feedback (put this on your testimonials page if you like) regarding the pine tree bathroom accessories you made for me.
This was a custom design that turned out absolutely outstanding, and I was happy to see "my" stuff as an "official" offering on your website now!

We finally got moved into our Red River vacation home this month and were able to install the towel bars, hooks, etc. in the master bath. (You had made them back in May or June...) They look and work so well that I will be ordering another set of items for the guest bath when I get back to Dallas. We
will also be ordering the fireplace tools we should have [ordered] earlier from you.....I am a firm believer in the quality of your products.

Have a happy new year!!!

Sara Hendrix
Richardson TX/Red River NM

  Ellyn Berg of Florida writes: 

 Hi Vicki!!!

We just have to tell you and Mark what an outstanding job you all did on our bell, it arrived in perfect condition.  I know it was time consuming to find the larger bell we wanted, but it was so worth it!!  We are extremely happy with the results!  I promise you we will take pictures of it and send them to you, hopefully my husband will get it up this weekend! 
Thank you and Mark for everything!!
Ellyn Berg 

   Kimberly Roberts of Dallas, Texas writes: 

Hi Vicki--

I just received the horseshoe triple switch cover, star receptacle covers and horseshoe paper towel holder. They are all just beautiful!! The pictures of your products on the website are good but they certainly don't do justice to the actual finished work!!

You have really helped me decorate my home just the way I wanted!!

Thanks so much!
Kimberly Roberts   

  Mrs. Donna Fisher of Alanson, Michigan writes: 

Dear Mrs. Brown,

    Thank you so much for sending a catalog - seems the last one got lost in the move!

    Your product is wonderful & goes so well with our new log home.  We have had many compliments on our "unusual" towel holders & hooks.

    As you can see, I mis-calculated on the number of towel holders & now need more!  Rest assured I'll keep the new catalog handy to order more in the future.

    Thanks again for a great product.

    Sincerely, Donna Fisher